Queens Water Damage Restoration is a website for people in Queens dealing with water in their home: a flooded basement, a burst pipe, a leak from the apartment upstairs, a sewer backup or the mold that follows. It explains, in plain language, what to do first, how the cleanup and repair work, and which New York City and New York State rules apply. When you are ready, it passes your request to a local provider.
Queens Water Damage Restoration is an independent referral service, not a restoration company. When you send the form, your details go to an independent local restoration provider serving Queens, who can contact you, inspect and quote any work directly. You decide whether to hire them.
What this site does
- Explains what to do in the first hour after water damage, with the safety points from the CDC and the EPA.
- Explains how water removal, flood cleanup, drying, repair and mold remediation work, and the order they happen in.
- Sets out the city and state rules that matter: NYC’s mold rules and Local Law 55, the New York State mold program, DEP’s guidance on sewer backups and downspouts, and FEMA flood maps.
- Covers Queens neighborhood by neighborhood, from Astoria to the Rockaways.
- Passes your request, when you send the form, to an independent local restoration provider serving Queens, who can contact you directly.
What this site does not do
- It does not remove water, dry buildings, repair, test for mold or remove mold. The provider you are put in touch with does that work, if you hire them.
- It does not quote prices. Any quote comes from the provider, after they have seen the damage.
- It does not give insurance or legal advice, and it does not deal with insurers for you. For insurance questions, check your own policy or ask your agent.
- It does not promise when anyone will arrive or how a job will turn out.
How it works
You send the form with your neighborhood, your name and phone number, and a few words on what happened. Your details go to an independent local restoration provider serving Queens. They contact you, ask what they need to know, inspect the damage and quote the work directly. You decide whether to go ahead. Sending the form is free and does not commit you to anything.
Where the information comes from
The facts on this site come from public sources, named on each page: the NYC Health Department, the NYC Department of Housing Preservation and Development, the NYC Department of Environmental Protection, the NYC Department of Buildings, NYC Emergency Management, NYC’s flood maps pages, the New York State Department of Labor’s Mold Program, FEMA and FloodSmart, FloodHelpNY, the EPA, the CDC and the IICRC’s published position on water categories. Rules and programs change, so where it matters, check the source before you act.
This site is not connected with any of those agencies or organizations. It quotes their published information.
Questions about this site
To correct something on this site or ask about it, use the contact page.
Questions people ask
Is Queens Water Damage Restoration a restoration company?
No. Queens Water Damage Restoration is an independent referral service, not a restoration company. When you send the form, your details go to an independent local restoration provider serving Queens, who can contact you, inspect and quote any work directly. You decide whether to hire them.
Is this site connected with the city, FEMA or the IICRC?
No. It quotes their published information but is not affiliated with any government agency or industry body.
Do I have to hire the provider who contacts me?
No. Asking is free and you never have to hire anyone.
Water damage in Queens? Tell us your neighborhood and what happened.